Problem: I am not receiving alerts on my phone for my Smart Safe Lock, B22
Solution: To receive SECURAM Smart Locks alerts, a subscription is required. Subscriptions may be purchased directly in the SECURAM Guard app.
On the bottom bar of the SECURAM Guard app, click the Shop icon
| Tap the My Subscriptions button: | |
| Choose the subscription package you would like. Then tap the Redeem offer button on the lower portion of the screen | |
| Proceed with your payment information. | |
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